Deposits and Payments

Deposits must be submitted with your application before your services can be activated. We only accept check or cash payments. Your deposit will remain on file until such a time as you need to terminate your services.

Deposits

Residential Deposits - $50.00
Commercial Deposits - $100.00
Landlord Deposits - $50.00

Payments

Water bills are not due on a specific day each month. Make sure you plan enough time for your payment to be received and processed, prior to the due date listed on your water bill.

In Person

Cash or check payments can be made at City Hall, Monday through Friday, from 8am to 5pm.

Payment Drop Box

For your convenience, we have a drop box in our parking lot, in the SE corner, next to the USPS mail box. Payments received by the end of business day are considered that day’s payment.

Direct Pay

Direct Pay is a free and easy method for paying your utility bill; it is always on time and you never get a late fee. By signing up for Direct Pay, you authorizate the City to automatically draft your checking or savings account. Your account is drafted on the same day each month.

To set up for direct payment, you must fill out a residential or commercial application (link in the right side bar), with a copy of a voided check. You may:

Stop by City Hall to fill out an application.
Download the application and return the completed form in person or in the drop box, or
Send your request to Jenny Roupe and request a form be sent to you.

By Mail

Payments can be sent through the U.S. mail to the address below. Please allow 7 to 10 business days for your payment to arrive prior to the due date.

Many residents like the convenience of using their personal bank's bill pay option. To ensure we receive your payment on time, you need to allow 7 to 10 business days.

City of North Sioux City
Utility Department
504 River Dr
North Sioux City, SD 57049

Delinquent Accounts

Any account with an unpaid balance following the due date will be charged a $5.00 late fee. Delinquent accounts will have their water service turned off until the past due payment is received.

To reconnect a shut off account, the following fees must be paid for each incidence:

Restored Monday-Friday, between 8 am and 3:30 pm - $20.00
Restored Monday-Friday and weekends after 3:30 pm - $75.00